Call Center Services Product List and Ranking from 37 Manufacturers, Suppliers and Companies | IPROS

Last Updated: Aggregation Period:Feb 18, 2026~Mar 17, 2026
This ranking is based on the number of page views on our site.

Call Center Services Manufacturer, Suppliers and Company Rankings

Last Updated: Aggregation Period:Feb 18, 2026~Mar 17, 2026
This ranking is based on the number of page views on our site.

  1. ベガシステム Tokyo//Information and Communications
  2. マックスコム Tokyo//others
  3. オーナーズエージェント Tokyo//Service Industry
  4. アイティ・コミュニケーションズ Hokkaido//Information and Communications
  5. 5 マイナビBX Tokyo//Service Industry

Call Center Services Product ranking

Last Updated: Aggregation Period:Feb 18, 2026~Mar 17, 2026
This ranking is based on the number of page views on our site.

  1. TransphoneCall (Telephone Forwarding Service) ベガシステム
  2. [CRM Case Study] Amusement Business Company Store System Help Desk マックスコム
  3. Call Center Service "ProCall 24" オーナーズエージェント
  4. Call center service アイティ・コミュニケーションズ
  5. 5 Call center service マイナビBX

Call Center Services Product List

1~30 item / All 54 items

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Call center service

One-stop service for comprehensive customer support! Providing effective user assistance.

This service is a call center service capable of on-site support in collaboration with our field service engineers. Experienced staff respond to technical inquiries from users. Additionally, flexibility is one of our strengths, and we customize our services to meet the unique requirements and schedules of our customers. 【Features】 ■ On-site support in collaboration with our field service engineers ■ Experienced staff respond to technical inquiries from users ■ Deepen understanding of customers' products and services to provide effective user support ■ Customize services to meet customers' unique requirements and schedules ■ Quickly establish an appropriate support system *For more details, please refer to the PDF document or feel free to contact us.

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Call center service

Available 24 hours a day, 365 days a year! With a robust system supported by two locations, we enhance our customers' business continuity.

Our "Call Center Service" analyzes customer inquiries and responds according to established rules. With a robust system supported by our two locations in Tokyo and Okinawa, we enhance our customers' business continuity. In addition, we offer service menus such as "Support Desk Service," "Network Monitoring Service," and "In-Vehicle System Operation Support Service." 【Features】 ■ 24/7 full support ■ Diverse service offerings ■ One-stop service provision ■ Multi-vendor support ■ BCP (Business Continuity Plan) compliance *For more details, please refer to the PDF document or feel free to contact us.

  • others
  • Call Center Services

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[RPA Case] Shift Personnel Number Forecasting Business

By standardizing the creator's experience and automating tasks, we can reduce the workload of the person in charge!

Here is an example of automating the shift personnel number forecasting process using RPA. Since the work relied on the experience of the creator, the number of workers was limited, and manual processing led to work errors and increased costs. Therefore, we updated multiple Excel files based on Excel data. We accumulated and analyzed past performance to forecast the number of shift personnel. As a result, we were able to systematize the creator's experience, allowing anyone to handle the process without mistakes, achieving a reduction in man-hours of over 80%. [Overview of RPA Implementation] ■ Updated multiple Excel files based on Excel data ■ Accumulated and analyzed past performance to forecast the number of shift personnel *For more details, please refer to the PDF document or feel free to contact us.

  • RPA
  • Call Center Services

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[Case Study of Business Improvement] Automotive Parts and Design Manufacturing Company (1)

By introducing a synchronous production management system, we achieve seamless integration of production planning, production progress, and inventory management!

In the automotive parts and design manufacturing industry, there were issues with work-in-progress inventory arising between processes due to differing production cycles at each stage. Additionally, material procurement needed to be synchronized with production progress. To improve productivity, we aimed to streamline and synchronize the flow of goods from receiving to shipping, pursuing optimized processes. We implemented initiatives to reduce material supply and work-in-progress inventory between processes. As a result, we achieved a seamless integration of production planning, production progress, and inventory management, eliminating unnecessary inventory and increasing efficiency. [Examples of Support] - We carried out system modifications to allow for flexible handling of production planning, including additions, deletions, moving plans forward or backward, transferring plans between equipment, and interrupting reproduction. - We established a system to automatically arrange only the necessary materials from the warehouse in accordance with production progress. - We installed sensors on picking shelves to notify about picking targets and prevent picking errors. - We introduced handheld devices to conduct inspection processes, thereby preventing shipping errors. *For more details, please refer to the PDF document or feel free to contact us.*

  • Sales promotion and sales support software
  • Other Management Services
  • Call Center Services

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[Case Study on Business Improvement] Automotive Parts and Design Manufacturing Company (2)

By systematizing the production planning process, we have achieved the prevention of dependency on individuals! A case where efficiency has significantly increased.

We would like to introduce a case of business improvement support provided to an automotive parts design and manufacturing company. By systematizing the production planning process, we achieved the prevention of reliance on specific individuals. Previously, only designated personnel could create production plans, leading to a dependency on certain individuals, but now anyone can easily handle it. Additionally, the time taken to create a single plan was previously 180 minutes per day, but after improvements, we successfully reduced it to just 10 minutes per day. 【Implementation Effects】 ■ Previously, only designated personnel could create production plans, leading to dependency, but now anyone can easily handle it. ■ We are now able to respond smoothly to sudden changes in production plans. ■ The time taken to create a single plan was reduced from 180 minutes per day to 10 minutes per day after improvements. ■ Prevention of production planning errors and increased efficiency in personnel planning. *For more details, please refer to the PDF document or feel free to contact us.

  • Sales promotion and sales support software
  • Other Management Services
  • Call Center Services

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Support for Work Style Reform

A suitable solution! How to reduce overtime, where to improve efficiency, and what to start with.

Our company provides "Support for Work Style Reform." "How can we reduce overtime hours?" "What can we streamline?" "Which solution is the best?" Do you have such concerns on-site? We visualize the operations of each internal organization, extract the tasks that need improvement, and guide you to suitable solutions. 【Features】 ■ Understanding the tasks and man-hours outside of core business ■ Identifying tasks that can be converted to variable costs ■ Proper allocation of personnel ■ Extraction and improvement of inefficient tasks ■ Improvement of non-standardized tasks *For more details, please refer to the PDF document or feel free to contact us.

  • Company:TMJ
  • Price:Other
  • Other Management Services
  • Call Center Services

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Hotel-related facility services

Equipment selection and installation work! Supporting a simple and reliable operational system in a one-stop manner.

We would like to introduce our "Hotel Facility Services." We carefully select products from various manufacturers and support not only equipment sales but also everything from installation to maintenance and operation. Furthermore, our staff, including experienced consultants from major hotels and help desk personnel with operational experience, provide "understanding support." 【Features】 ■ Thoughtful selection of products from various manufacturers ■ Support for everything from equipment sales to installation and maintenance ■ 24/7 help desk and monitoring ■ Nationwide support *For more details, please refer to the PDF document or feel free to contact us.

  • Other Software
  • Other security systems
  • others
  • Call Center Services

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Multifiling system

Equipped with a comprehensive search function! A ledger management development platform for centralized information integration and management.

The "Multi-Filing System" is a DX platform that securely integrates document management, drawing management, image management, videos, etc., without being specific to any industry or sector, allowing for flexible search and output tailored to customer needs. We can provide record management functions in accordance with the record management standards ISO 15489 and Japanese Industrial Standards (JIS x0902). Additionally, changes to the database design can be executed while the system is operational. 【Features】 ■ System realization tailored to customer operations ■ Display speed that feels stress-free ■ Comprehensive search functionality ■ Unlimited data management capacity ■ No restrictions on the types of data that can be registered and managed ■ Freedom in database design and screen modifications *For more details, please refer to the PDF materials or feel free to contact us.

  • Document Management System
  • Call Center Services

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Sales visits and call center services

We will primarily act on behalf of our clients in acquiring new customers through direct sales.

Our company offers an outbound call service (telemarketing and tele-appointment sales) that acts on behalf of clients to acquire new customers, which is said to cost 6 to 8 times more in sales costs for existing customers. We respond to customer needs such as wanting to expand into new markets or gain market share from competitors, and we swiftly develop the market. 【Features】 ■ Capable of accommodating a wide range of industries as it is based on customer psychology ■ Various support options available, including tele-appointment for new customer acquisition and telemarketing activities for following up with existing customers and prospects *For more details, please download the PDF or contact us.

  • Sales Agent
  • Call Center Services

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TransphoneCall (Telephone Forwarding Service)

The user only needs to call one phone number! If the person in charge is unavailable, it will automatically forward to the next person in charge after a certain period of time.

Is there a phone line that must be answered, such as an emergency response phone number or an on-call reception phone number? Our "Call Forwarding Service" allows you to call just one phone number, and it can sequentially forward calls to multiple pre-registered phone lines. It will continue forwarding until someone answers, preventing the incident of "not being able to answer." 【Features】 ■ Sequential forwarding until the designated person answers ■ Automatically switches the forwarding number according to the registered schedule (e.g., forwards to the personal number of the designated person only on weekends) ■ Settings can be done via a web interface. It is simple and easy as it is carefully selected for necessary functions. *For more details, please download the PDF or contact us.

  • Mobile phones and smartphones
  • Call Center Services

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[Model Case] CRM Implementation - Primary Reservation Reception and Call Handling for Restaurants and Similar Businesses

Beauty salons, clinics, etc.! You can reduce labor costs without having to hire telephone response staff.

Our company offers a "CRM (Call Center)" service. We solve issues faced by customers such as "Due to operating with a small team, we are unable to answer calls when out or during customer visits, resulting in missed reservations," and "By handling phone calls during customer visits, we keep waiting customers waiting, leading to a decrease in customer satisfaction." With our service, there will be no missed reservations during customer visits or when unavailable, leading to increased sales and new customer acquisition rates, reduced hiring and training efforts, the ability to focus on core business activities, and a reduction in labor costs. 【Business Overview and Scale】 ■ Available for consultation regarding weekday, busy hours only, regular holiday and nighttime support, 24-hour support, etc. ■ Can accommodate from one seat ■ Services include reservations, changes, cancellations, schedule adjustments, product and medical department guidance, and directions from the nearest station. *For more details, please refer to the PDF document or feel free to contact us.

  • others
  • Call Center Services

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[CRM Case Study] Amusement Business Company Store System Help Desk

We have assigned operators with equivalent work experience and promoted the standardization of processes! This has achieved a reduction in work burden.

The client company, which operates 300 karaoke stores nationwide, has seen an increase in the time and workload required for employees in the inquiry response department to become familiar with knowledge and skills due to the high functionality of communication equipment installed in stores and the shortening of model change cycles. This has made it difficult for employees to focus on their core business. In response, Maxcom assigned operators with equivalent work experience and promoted the creation of manuals. By shortening the knowledge acquisition and skill familiarization period, we achieved a reduction in the workload of employees involved in inquiry responses. As a result, employees were able to concentrate on their core business, leading to a reduction in labor costs. 【Business Overview】 ■ Provided Service: CRM (Call Center) ■ Scale - Operators: 3 *For more details, please refer to the PDF document or feel free to contact us.

  • others
  • Call Center Services

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Call center service

We will support your business with high-quality customer service!

Our call center service accelerates the growth speed of our client companies' businesses with high expertise and know-how backed by extensive achievements in the digital field. As a strategic partner for our client companies, we pride ourselves not only on reliability and safety but also on our strong sales capabilities that enhance revenue. Please feel free to contact us if you have any inquiries. 【Our Strengths】 ■ Accumulation of specialized knowledge cultivated through various operations ■ Acquisition of Privacy Mark and ISMS certification ■ Flexible response to sudden and small-scale requests ■ Presence of certified COPC implementation leaders *For more details, please download the PDF or contact us.

  • Customer Support
  • Sales Agent
  • others
  • Call Center Services

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Multilingual call center service

We will reduce operating costs and eliminate the hassle of managing foreign staff!

We offer a "multilingual call center" where our sophisticated staff provides support in various languages at a low cost, available 24 hours a day, 365 days a year. We aim to reduce the burden on companies and provide comprehensive support for proposals related to promotions that can significantly boost performance in foreign markets in a short period, as well as improvement proposals through systematization to address various risks in the foreign market. Please feel free to consult us if you have any requests. 【Services】 ■ Inbound call handling service ■ Outbound call handling service, etc. *For more details, please contact us.

  • others
  • Call Center Services

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Zetex Call Center

We provide services for call center outsourcing and customer support outsourcing.

We operate the "Zetex Call Center," which handles various reception services and customer support through high-quality responses via telephone. We have many professionals trained in call handling, and our operators provide efficient support with high-quality and flexible responses. We serve as a bridge between our clients and their users. Please feel free to contact us if you have any requests. 【Features】 ■ Capability to handle over 70,000 calls per month ■ Deployment and on-site work at 27,000 locations nationwide ■ Operational achievements of the Zetex Group *For more details, please download the PDF or feel free to contact us.

  • Customer Support
  • Call Center Services

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Inbound service

Contributing to performance improvement by making proposals and providing advice as a professional in call center operations!

In our inbound services, we deepen our understanding of customers and contribute to enhancing their brand power through highly skilled professionals. We believe that heartfelt communication by "people" is essential to increasing customer satisfaction and the reliability of products and brands. Please feel free to contact us if you have any requests. 【Service Contents】 ■ Document reception desk ■ Customer support ■ Help desk ■ Secretarial services ■ Mail order order reception desk, etc. *For more details, please feel free to contact us.

  • Customer Support
  • others
  • Call Center Services

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Call center service

We respond to various customer needs, including outbound and inbound.

Our company provides high-quality call center services by experienced staff. In our inbound services, we support your business primarily through telephone reception tasks such as telephone answering and telephone secretary services. Additionally, in our outbound services, we offer suitable proposals and service delivery tailored to your needs. Please feel free to contact us if you have any requests. 【Features】 ■ A robust center with triple locking ■ Regular quality management meetings (QAC) (Thorough audits conducted using project QA sheets) ■ Participation in training organized by the Japan Telecommunications Users Association ■ Capability evaluation and development conducted through job cards *For more details, please download the PDF or feel free to contact us.

  • others
  • Customer Support
  • Call Center Services

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Call Center Service "ProCall 24"

It's not just about transferring calls. A call center that supports you until the case is completed.

"Procall 24" is a call center service specifically designed for rental management companies, created to assist with busy rental management operations. By eliminating the need to handle incoming calls from tenants, you can focus on high-difficulty cases and productivity-enhancing tasks. "There's no time to meet with owners." "I'm just accumulating overtime due to miscellaneous tasks." Wouldn't you like to solve such rental management issues with a call center? You can implement professional support from the start without the time and effort required to train employees. Please feel free to contact us if you have any requests. 【Service Scope】 ■ Handling inquiries and reception regarding cancellations and renewals ■ Requesting estimates and processing orders for repair contractors ■ Identifying and addressing violators of etiquette ■ Reporting to the police in cases of burglary or suspicious individuals *For more details, please download the PDF or feel free to contact us.

  • Other Management Services
  • Call Center Services

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Efficiency Improvement in Delivery Operations: Mitsubishi Fuso Truck and Bus's Wise Systems

Mitsubishi Fuso Trucks and Buses: Achieving greater efficiency and reliability through AI! Here is the 'Digital Delivery Planning' that everyone can experience.

The system enables more efficient delivery planning by allowing AI to analyze diverse information, taking into account traffic conditions and utilizing machine learning. The planned delivery routes can be sent to the driver's terminal with a single click, allowing drivers to modify the delivery routes as needed, and it is also compatible with navigation apps. This allows for quick responses to sudden changes in customer requests, automatically suggesting optimal routes even when situations change. 【Implementation Effects】 ■ A suitable and automated delivery plan that delivery personnel will appreciate ■ An easy-to-use delivery route screen that drivers will appreciate ■ Visualization of deliveries and flexible responses that operations managers will appreciate ■ Business improvements through automatic report generation that everyone will appreciate *For more details, please refer to the PDF document or feel free to contact us.

  • Other Software
  • Call Center Services

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Efficiency of Delivery and Logistics: Calculation Speed/Capability / Machine Learning

Integrating everything from order management to delivery tracking! Achieving highly accurate planning.

We would like to introduce the features of Wise Systems that we handle: 'Calculation Speed/Capability / Machine Learning.' It is possible to plan for up to 300 vehicles and 2,500 delivery destinations at once (enabling optimal route planning in a short time). Additionally, it learns from past patterns and incorporates them into the planning, achieving high-accuracy planning. Please feel free to consult us when you need assistance. 【Other Features (Partial)】 <Planning> ■ Delivery Information Input ■ Driver Shifts/Break Times ■ Re-loading/Temperature Management ■ Delivery Planning After 24:00 ■ Designated Time/Area Specification *For more details, please refer to the PDF materials or feel free to contact us.

  • Other Software
  • Call Center Services

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Call center service

The telephone answering service, of course, supports service improvement by ensuring that no inquiries outside of reception hours are missed!

We would like to introduce our "Call Center" services that we offer. In addition to handling outbound and inbound calls, we support service improvement by ensuring that inquiries outside of reception hours are not missed. We also have a track record of transactions with government agencies. Please feel free to consult us with confidence. 【For concerns like these】 ■ I want to eliminate phone response duties ■ I want to reduce the burden of phone inquiries ■ I am struggling with data entry after phone reception *For more details, please download the PDF or feel free to contact us.

  • Customer Support
  • Call Center Services

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Outbound service

Our experienced staff will assist you, so you can conduct transactions with peace of mind.

Our company offers high-quality outbound services at some of the lowest prices in the industry. We can accommodate small lots starting from 100 cases. Since we always have dedicated operators available, we can start within as little as three days from your request. We also provide scripts tailored to your business needs, such as for promoting visits, sales support, and survey calls. Please feel free to contact us with your requests. 【Service Flow】 1. Meeting to discuss the target list and call content (confirmation of the script) 2. Start of outbound operations (results reported as they come in) 3. Completion of operations. Reporting via a report *For more details, please feel free to contact us.

  • Company:TCS
  • Price:Other
  • Sales Agent
  • Call Center Services

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[Example] Visualizing the effects of the personnel system.

"Visualization" for shared understanding of important issues - Introducing consulting case studies.

At Company C, which is engaged in manufacturing, we would like to introduce a case study on quantitatively understanding the effects of less visible system revisions and the current state of human resource management. The company requested a quantitative grasp and analysis of the current situation of employees and labor costs in order to improve future human resource management by identifying "what challenges exist." Through consulting, we conducted a quantitative analysis. By visualizing and graphing data from five years ago to the present, we were able to establish a common understanding among relevant executives and responsible employees regarding: - The current state of human resource management - Future challenges [Case Summary] ■ Background and Challenges - Although a human resource system was introduced, appropriate system operation and effectiveness had not been verified. ➡ The effectiveness and challenges were not visible. ■ Results - A common understanding of the current state and challenges of human resource management was achieved among relevant executives and responsible employees. - Important issues were highlighted, allowing for appropriate problem-solving to commence. *For more details, please refer to the related links or feel free to contact us.

  • Consulting companies
  • Call Center Services

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[Example] Achieving evaluations linked to the company vision and mission.

Key Points of Linking Management Plans with Organizational Goals and Performance Evaluation - Introduction of Consulting Case Studies

We would like to introduce a case study of Company T, which operates in the machinery manufacturing industry, regarding the transition from a "functional qualification system" to a "role grading system." Challenges faced by the company: - The personnel system itself is complex and difficult to understand. - The operation is cumbersome. - The expected effects, such as increased employee motivation and improved company performance, are not being realized. In response, the company transitioned to a "role grading system" centered on work and the associated accountability for results, and introduced "evaluation categories and criteria based on roles." [Case Overview] ■ Background and Issues - The management and supervisors were dissatisfied with the fact that the goal management system was not functioning well. - They did not understand the reasons behind the dysfunction. - They aimed to create a system that all employees could understand and feel positive about. ■ Results - The compensation system (grades, wages, evaluations) was restructured to provide rewards based on roles and contributions. - The evaluation system was improved, allowing for the recognition of appropriate performance and behaviors in relation to roles within the organization, aligned with goals and evaluation criteria. ➔ Achieved evaluations linked to the company's vision and mission. *For more details, please refer to the related links or feel free to contact us.

  • Consulting companies
  • Call Center Services

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Regular Subscription Call Center (Incoming Calls)

Cash flow improves, the advertising budget increases, and further sales can be accumulated.

Our company operates a regular mail order call center (incoming calls). This service is especially beneficial for mail order manufacturers who have monthly sales of over 10 million yen but are facing some challenges. We are integrated with CTI, allowing for smooth communication without causing unnecessary stress to customers. Additionally, by gathering customer feedback and providing it to manufacturers, we aim to prevent cancellations and improve LTV. 【Features】 ■ Integrated with CTI ■ Focused on LTV, gathering customer feedback *For more details, please download the PDF or feel free to contact us.

  • Customer Support
  • Call Center Services

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Call center service

We can accommodate detailed requests such as night-time support, short-term assistance, ultra-small scale, and spot support!

At Sanknet Co., Ltd., we offer "Call Center Services." We provide a one-stop solution for reception to operations, available 24 hours a day, 365 days a year. Our call center operates through outsourcing with multifunctional and fully customized support. From technical support to EC and mail order processing, as well as administrative offices, we manage various centers that operate with multi-contact options including inbound (receiving) and outbound (calling), email, fax, web, and remote services, all under a one-stop operation for surrounding and ancillary tasks. [Features] ■ Support for construction and operation tailored to business scale ■ Provision of necessary operational functions for call center management ■ Design, construction, and operation of multifunctional call centers ■ Effective utilization of information *For more details, please download the PDF or feel free to contact us.

  • others
  • Call Center Services

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Business reform Business reform support

High-quality business process analysis leads to successful business transformation.

Visualize the business system as a flow of business processes, and clarify the relationships between business processes and information processes, as well as the relationships with enablers.

  • Civil Engineering Company
  • Consulting companies
  • Other Software
  • Call Center Services

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Prepare for emergencies! Business Diversification Measures Service

For BCP measures! It is possible to maintain the system by diversifying without reducing the scale of the business. *Operational track record available.

Would you consider reviewing your BCP (Business Continuity Plan) measures in case of unforeseen circumstances? There are various essential operations that cannot be halted, such as call centers that handle customer inquiries and administrative tasks that need to be processed. Our Management Center offers a "Business Diversification Support Service." By utilizing our center, you can maintain your operational structure without downsizing your business through diversification. 【Main Business Achievements】 ■ Back Office Center - Input of product order forms and purchase slips - Reception and input of various application forms - Input of surveys, aggregation, and report creation - Enclosing, sealing, and shipping of products - Management of various campaign offices ■ Contact Center - Order center for mail-order sales (health foods, cosmetics, etc.) - Help desk - Service and support desk - Inquiry response and issue reception - Outbound calls for sales and promotional support (product information, securing sales appointments) *For more details, please refer to the PDF document or feel free to contact us.

  • others
  • Other Management Services
  • Call Center Services

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IT support outsourcing

Total support available! Leave the simple and miscellaneous IT tasks, such as handling issues and creating user manuals, to us.

BMC will support and act on your company's information system-related tasks as needed. Leave the simple and miscellaneous IT tasks, such as troubleshooting, creating user manuals, managing devices and accounts, and system modifications, to us. You can focus on your core internal operations. Additionally, our company can provide total support from system implementation to operation. Please feel free to contact us when you need assistance. 【Overview】 ■ System maintenance and operation tasks - Troubleshooting - Various system maintenance support - Management of printers, etc. ■ Support-related tasks for user departments - Inquiry help desk for device operations and business system operations - Creation of user manuals, etc. *For more details, please refer to the PDF document or feel free to contact us.

  • IT Control and Services
  • Other services and technologies
  • Other Management Services
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Related Categories of Call Center Services